Customers are eligible for a 75% refund only if they cancel their reservation at least 3 days before the scheduled travel time.
Example: If your travel date is Friday, you must cancel on or before Tuesday to qualify for the 75% refund.
No Refund for Late Cancellations
Please note that if you cancel less than 3 days before the scheduled travel time, your cancellation will not qualify for any refund.
Example: If your travel date is Friday and you cancel on Wednesday or Thursday, you will not receive a refund.
Arrangement Timing Notice
Please also note that all home-stay, guest services, and local guide arrangements are made after the booking is confirmed.
This means the earlier you cancel, the more likely we can manage arrangements accordingly.
Need More Help?
If you have any questions or need clarification about this cancellation policy, please feel free to contact us.